Is it safe to wait where you are?
If the car still rolls, get off the road or to the next exit, turn on your hazards and wait away from traffic.
- Slow down gently. Don't brake hard.
- Pull as far from the lanes as you can.
- Hazard lights on, and the parking brake.
- Wait behind a barrier or up the bank, not beside the car.
- Never stand between the car and moving traffic.
Step by step: flat tire on the interstate.
- Hazard lights on, and the parking brake.
- Pull as far from the lanes as you can.
- Wait behind a barrier or up the bank, not beside the car.
No spare, or the spare is flat too?
Then we bring a new tire in your size and fit it where the car is. Send us the size from the sidewall.
Many newer cars have a sealant kit instead of a spare. See mobile tire replacement and flat tire and no spare.
Is your locking lug nut key in the car?
If one wheel nut looks different from the others, your wheels have a lock, and we need its key to take the wheel off.
- Look in the glove box and the center console.
- Check under the trunk floor, near the jack.
- Tell us if it's missing before we book.
Can you drive far on a donut spare?
No. A small "donut" spare is for short, slow trips: keep to the speed on its sidewall and get a full tire soon.
More in how long can you drive on a spare.
What don't we do?
We do tires only. No tows, jump starts, fuel delivery or lockouts.
Questions people ask
Do you work on the interstate shoulder?
It depends on where the car is. We work only where it is safe, so on I-40, I-240 or I-55 we may ask you to get to the next exit first, or to call 911.
Can you change a tire in a parking garage?
Yes, if there is room to work and the floor is level. In a low garage we may ask you to move the car to an open level first.
What if I lost the wheel lock key?
It depends on the lock. Tell us before we book, and we tell you whether the wheel can come off at the car.
Do you take roadside plan payments or AAA?
No. We are not a roadside plan or a motor club. If you want to use a plan, call it first.
Can you come to a rental car?
It depends on the rental company’s rules. Many want you to use their own roadside line first, so check your rental papers.