What are the 4 steps?
Four steps, from your request to the tech at your car.
- Tell us about the tire. Call us: the car, the tire size, what happened and where the car is.
- We book it on the call. We set up the visit with you.
- Get your tech's details. One of our tire techs comes to your car, and we let you know when they are on the way.
- You decide. No work starts until you say yes.
What do you tell us?
The car, the tire size from the sidewall, what happened to the tire, and exactly where the car is.
- Year, make and model.
- Tire size, like 215/55R17. A photo of the sidewall works too.
- What happened: nail, slow leak, blowout, cut, curb hit.
- Do you have a good spare and the lug nut key?
- Where the car is: street address, lot name, garage level.
Need new tires on a weekend? Read buying tires on a Sunday in Memphis.
Can you cancel?
Yes. You can cancel any time before the tech arrives.
How do you pay?
We tell you how you can pay when you book. Ask the tech for a written receipt.
Questions people ask
Do I have to be at the car?
It depends on the job. We need access to the car and the lug nut key, and someone who can approve the work.
Who will show up?
One of our tire techs comes to your car.
Can I send a photo of the tire?
Yes, please do. On the call, we tell you how to send a photo of the damage and the size on the sidewall.